Your Questions Answered

Get answers to all our most commonly asked questions.

Our delicious bakes are available from Waitrose stores nationally and other selected stores across the UK including Booths, Tesco, Morrisons, Sainsburys, Coop, Nisa and Ocado. If you head over to our stockist finder, you can enter your postcode to find your nearest stockist.

All of our bread bags are fully recyclable and we encourage our customers to return them to supermarkets where they can be recycled along with carrier bags. We continue in our search for sustainable packaging which keeps sliced bread fresh and can be fully recyclable via home collections but at the moment we haven’t found anything which we believe is more sustainable and doesn’t need separating to be fully recyclable in home recycling collections.

In 2019, we removed palm oil from our entire range of bakes, it’s what our consumers asked for. It wasn’t easy to do but we tested our bread again and again with our customers to ensure it maintained the same great taste, texture, quality and freshness that our bread is renowned for, just without the need for palm. We’re so pleased to say we cracked it.

We don’t have any sourdough loaves in our range, however our white bloomer does contain sourdough flavourings. If you have any ideas for new products or want to see a particular bake added to our range, drop us a line at and we’ll chat with the team!

To fit our generous slices in we’d recommend using a long slot toaster.

If you have any tasty ideas for new products or want to see a particular bake added to our range, drop us a line at and we’ll chat with the team!

Great to hear! Please head to our business page for more information-

Yes! All of our bread is suitable for freezing.

All our bloomers and rolls are suitable for vegetarians and vegans.

Yes, all our bloomers and rolls are completely soya free.

All of our bloomers are dairy free, however our rolls may contain traces of egg and milk.

We do! Please check out our Wholemeal JOY Farmhouse loaf-

We don’t currently bake any gluten free bread and don’t currently have any plans to in the near future.

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